43 lines
1.3 KiB
PHP
43 lines
1.3 KiB
PHP
<?php
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namespace App\Notifications;
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use App\Models\ServiceTask;
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use Illuminate\Bus\Queueable;
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use Illuminate\Contracts\Queue\ShouldQueue;
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use Illuminate\Notifications\Messages\MailMessage;
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use Illuminate\Notifications\Notification;
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class SlaOverdueNotification extends Notification implements ShouldQueue
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{
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use Queueable;
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public function __construct(protected ServiceTask $serviceTask)
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{
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}
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public function via(object $notifiable): array
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{
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return ['database', 'mail'];
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}
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public function toMail(object $notifiable): array|MailMessage
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{
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return (new MailMessage)
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->error()
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->subject('ALERTE : SLA Dépassé')
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->line('Le délai SLA pour la tâche ' . $this->serviceTask->service->name . ' (Agent: ' . $this->serviceTask->integrationRequest->agent->first_name . ' ' . $this->serviceTask->integrationRequest->agent->last_name . ') est dépassé.')
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->action('Voir la tâche', route('integrations.show', $this->serviceTask->integrationRequest))
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->line('Merci d\'intervenir immédiatement.');
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}
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public function toArray(object $notifiable): array
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{
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return [
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'service_task_id' => $this->serviceTask->id,
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'message' => 'SLA dépassé pour ' . $this->serviceTask->service->name,
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'type' => 'overdue',
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];
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}
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}
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