feat: Initialize core application structure including authentication, role-based dashboards, service task management, and integration workflows.

app/Jobs/CheckSlaDeadlines.php

@@ -0,0 +1,36 @@
+<?php
+
+namespace App\Jobs;
+
+use App\Models\ServiceTask;
+use App\Enums\ServiceTaskStatus;
+use Illuminate\Contracts\Queue\ShouldQueue;
+use Illuminate\Foundation\Queue\Queueable;
+use Illuminate\Support\Facades\Log;
+
+class CheckSlaDeadlines implements ShouldQueue
+{
+    use Queueable;
+
+    public function handle(): void
+    {
+        $overdueTasks = ServiceTask::where('status', '!=', ServiceTaskStatus::Completed)
+            ->where('sla_deadline', '<', now())
+            ->with(['service', 'integrationRequest.agent'])
+            ->get();
+
+        foreach ($overdueTasks as $task) {
+            // Log for audit
+            Log::warning("SLA Overdue for task ID {$task->id} (Service: {$task->service->name})");
+
+            // Notify service members
+            $serviceRole = $task->service->name;
+            $users = \App\Models\User::role($serviceRole)->get();
+            \Illuminate\Support\Facades\Notification::send($users, new \App\Notifications\SlaOverdueNotification($task));
+            
+            // Also notify RH
+            $rhUsers = \App\Models\User::role('RH')->get();
+            \Illuminate\Support\Facades\Notification::send($rhUsers, new \App\Notifications\SlaOverdueNotification($task));
+        }
+    }
+}