diff --git a/app/Models/Location.php b/app/Models/Location.php
index ecd27ee..7c9a418 100644
--- a/app/Models/Location.php
+++ b/app/Models/Location.php
@@ -8,6 +8,7 @@ use Illuminate\Database\Eloquent\Model;
 #[Fillable([
     'organization_id', 'name', 'address_line_1', 'address_line_2',
     'city', 'region', 'postal_code', 'country', 'phone', 'is_primary',
+    'latitude', 'longitude',
 ])]
 class Location extends Model
 {
@@ -15,6 +16,8 @@ class Location extends Model
     {
         return [
             'is_primary' => 'boolean',
+            'latitude' => 'float',
+            'longitude' => 'float',
         ];
     }
 
diff --git a/app/Models/Organization.php b/app/Models/Organization.php
index 8919eca..8433cb8 100644
--- a/app/Models/Organization.php
+++ b/app/Models/Organization.php
@@ -8,7 +8,7 @@ use Illuminate\Database\Eloquent\Model;
 use Illuminate\Database\Eloquent\SoftDeletes;
 use Illuminate\Support\Facades\Storage;
 
-#[Fillable(['name', 'slug', 'org_type', 'status', 'description', 'allowed_ip_ranges', 'logo_path'])]
+#[Fillable(['name', 'slug', 'org_type', 'status', 'description', 'allowed_ip_ranges', 'logo_path', 'glpi_entity_id'])]
 class Organization extends Model
 {
     use SoftDeletes;
diff --git a/app/Services/Glpi/GlpiClient.php b/app/Services/Glpi/GlpiClient.php
new file mode 100644
index 0000000..ce7a2be
--- /dev/null
+++ b/app/Services/Glpi/GlpiClient.php
@@ -0,0 +1,205 @@
+<?php
+
+namespace App\Services\Glpi;
+
+use Illuminate\Support\Facades\Cache;
+use Illuminate\Support\Facades\Http;
+use Illuminate\Support\Facades\Log;
+use Throwable;
+
+class GlpiClient
+{
+    public const STATUSES = [
+        1 => 'Nouveau',
+        2 => 'En cours (assigné)',
+        3 => 'En cours (planifié)',
+        4 => 'En attente',
+        5 => 'Résolu',
+        6 => 'Clos',
+    ];
+
+    public const STATUS_CLOSED = 6;
+
+    public const PRIORITIES = [
+        1 => 'Très basse',
+        2 => 'Basse',
+        3 => 'Moyenne',
+        4 => 'Haute',
+        5 => 'Très haute',
+        6 => 'Majeure',
+    ];
+
+    protected string $baseUrl;
+
+    protected string $appToken;
+
+    protected string $userToken;
+
+    public function __construct()
+    {
+        $this->baseUrl = rtrim((string) config('glpi.api_url'), '/');
+        $this->appToken = (string) config('glpi.app_token');
+        $this->userToken = (string) config('glpi.user_token');
+    }
+
+    public function isConfigured(): bool
+    {
+        return $this->baseUrl !== '' && $this->appToken !== '' && $this->userToken !== '';
+    }
+
+    /**
+     * The GLPI front-end base URL (for building links to tickets), derived
+     * from the REST API URL by dropping the trailing "apirest.php".
+     */
+    public function frontUrl(): string
+    {
+        return preg_replace('#/apirest\.php$#', '', $this->baseUrl);
+    }
+
+    public function ticketUrl(int $ticketId): string
+    {
+        return $this->frontUrl()."/front/ticket.form.php?id={$ticketId}";
+    }
+
+    /**
+     * Recent tickets for a GLPI entity, most recently modified first.
+     *
+     * @return array{tickets: array<int, array<string, mixed>>, total: int, error: ?string}
+     */
+    public function recentTicketsForEntity(int $entityId, int $limit = 8): array
+    {
+        if (! $this->isConfigured()) {
+            return ['tickets' => [], 'total' => 0, 'error' => null];
+        }
+
+        return Cache::remember(
+            "glpi.tickets.entity.{$entityId}.{$limit}",
+            (int) config('glpi.cache_ttl_seconds', 60),
+            function () use ($entityId, $limit) {
+                try {
+                    return $this->fetchRecentTickets($entityId, $limit);
+                } catch (Throwable $e) {
+                    Log::warning('GLPI: échec de récupération des tickets', [
+                        'entity_id' => $entityId,
+                        'message' => $e->getMessage(),
+                    ]);
+
+                    return ['tickets' => [], 'total' => 0, 'error' => "Impossible de joindre GLPI pour le moment."];
+                }
+            }
+        );
+    }
+
+    /**
+     * @return array{tickets: array<int, array<string, mixed>>, total: int, error: ?string}
+     */
+    protected function fetchRecentTickets(int $entityId, int $limit): array
+    {
+        return $this->withSession(function (string $sessionToken) use ($entityId, $limit) {
+            $response = Http::withHeaders($this->headers($sessionToken))
+                ->get("{$this->baseUrl}/search/Ticket", [
+                    'criteria' => [
+                        ['field' => 80, 'searchtype' => 'equals', 'value' => $entityId],
+                        // GLPI's "notequals" searchtype is silently ignored by the search
+                        // engine; excluding a value only works via a negated AND link.
+                        ['link' => 'AND NOT', 'field' => 12, 'searchtype' => 'equals', 'value' => self::STATUS_CLOSED],
+                    ],
+                    'forcedisplay' => [2, 1, 12, 3, 7, 21, 19],
+                    'sort' => 19,
+                    'order' => 'DESC',
+                    'range' => '0-'.($limit - 1),
+                ]);
+
+            if ($response->failed()) {
+                throw new GlpiException("GLPI a répondu avec une erreur (HTTP {$response->status()}).");
+            }
+
+            $rows = $response->json('data') ?? [];
+
+            $tickets = collect($rows)->map(fn (array $row) => [
+                'id' => $row['2'],
+                'title' => $this->decodeText((string) $row['1']),
+                'status' => (int) $row['12'],
+                'status_label' => self::STATUSES[(int) $row['12']] ?? 'Inconnu',
+                'category' => filled($row['7'] ?? null) ? $this->decodeText((string) $row['7']) : null,
+                'excerpt' => $this->excerpt($row['21'] ?? null),
+                'priority' => (int) $row['3'],
+                'priority_label' => self::PRIORITIES[(int) $row['3']] ?? 'Inconnue',
+                'date_mod' => $row['19'],
+                'url' => $this->ticketUrl((int) $row['2']),
+            ])->all();
+
+            return [
+                'tickets' => $tickets,
+                'total' => (int) ($response->json('totalcount') ?? count($tickets)),
+                'error' => null,
+            ];
+        });
+    }
+
+    /**
+     * GLPI's ticket description comes back as HTML, itself HTML-entity-encoded
+     * (e.g. "&#60;p&#62;" for "<p>"). Strip markup and trim to a short
+     * plain-text preview.
+     */
+    protected function excerpt(?string $html, int $length = 160): ?string
+    {
+        if (blank($html)) {
+            return null;
+        }
+
+        $text = strip_tags($this->decodeText($html));
+        $text = trim(preg_replace('/\s+/', ' ', $text));
+
+        return $text === '' ? null : \Illuminate\Support\Str::limit($text, $length);
+    }
+
+    /**
+     * Some GLPI fields (rich-text description, titles typed via a rich editor)
+     * are HTML-entity-encoded twice over: once because the stored content is
+     * itself escaped HTML (e.g. a literal "&amp;"), and again because the
+     * search API encodes the whole field for its JSON response. A single
+     * decode leaves artifacts like "&amp;" in the output, so decode twice —
+     * harmless no-op on text that was only encoded once.
+     */
+    protected function decodeText(string $value): string
+    {
+        return html_entity_decode(html_entity_decode($value, ENT_QUOTES), ENT_QUOTES);
+    }
+
+    /**
+     * Opens a GLPI session, runs the callback with the session token, and
+     * always closes the session afterwards — GLPI has no stateless auth mode
+     * for the REST API, so every call pays this round trip.
+     */
+    protected function withSession(\Closure $callback): mixed
+    {
+        $session = Http::withHeaders([
+            'App-Token' => $this->appToken,
+            'Authorization' => 'user_token '.$this->userToken,
+        ])->get("{$this->baseUrl}/initSession");
+
+        if ($session->failed()) {
+            throw new GlpiException("Échec de connexion à GLPI (HTTP {$session->status()}).");
+        }
+
+        $sessionToken = $session->json('session_token');
+
+        try {
+            return $callback($sessionToken);
+        } finally {
+            Http::withHeaders($this->headers($sessionToken))->get("{$this->baseUrl}/killSession");
+        }
+    }
+
+    /**
+     * @return array<string, string>
+     */
+    protected function headers(string $sessionToken): array
+    {
+        return [
+            'App-Token' => $this->appToken,
+            'Session-Token' => $sessionToken,
+        ];
+    }
+}
diff --git a/app/Services/Glpi/GlpiException.php b/app/Services/Glpi/GlpiException.php
new file mode 100644
index 0000000..4ae35f8
--- /dev/null
+++ b/app/Services/Glpi/GlpiException.php
@@ -0,0 +1,9 @@
+<?php
+
+namespace App\Services\Glpi;
+
+use RuntimeException;
+
+class GlpiException extends RuntimeException
+{
+}
diff --git a/config/database.php b/config/database.php
index abbb88e..f5345e5 100644
--- a/config/database.php
+++ b/config/database.php
@@ -38,8 +38,8 @@ return [
             'database' => env('DB_DATABASE', database_path('database.sqlite')),
             'prefix' => '',
             'foreign_key_constraints' => env('DB_FOREIGN_KEYS', true),
-            'busy_timeout' => null,
-            'journal_mode' => null,
+            'busy_timeout' => env('DB_BUSY_TIMEOUT', 5000),
+            'journal_mode' => env('DB_JOURNAL_MODE', 'wal'),
             'synchronous' => null,
             'transaction_mode' => 'DEFERRED',
         ],
diff --git a/config/glpi.php b/config/glpi.php
new file mode 100644
index 0000000..94640aa
--- /dev/null
+++ b/config/glpi.php
@@ -0,0 +1,16 @@
+<?php
+
+return [
+    // Base REST API URL, e.g. https://hotline.example.com/glpi/apirest.php
+    'api_url' => env('GLPI_API_URL'),
+
+    // Identifies this application to GLPI (Setup > General > API > API clients).
+    'app_token' => env('GLPI_APP_TOKEN'),
+
+    // Authenticates as a GLPI account (ideally a dedicated, least-privilege
+    // service account) — generated from that user's "API tokens" tab.
+    'user_token' => env('GLPI_USER_TOKEN'),
+
+    // How long ticket listings are cached before hitting the GLPI API again.
+    'cache_ttl_seconds' => env('GLPI_CACHE_TTL', 60),
+];
diff --git a/database/migrations/2026_08_17_100000_add_coordinates_to_locations_table.php b/database/migrations/2026_08_17_100000_add_coordinates_to_locations_table.php
new file mode 100644
index 0000000..6fc3007
--- /dev/null
+++ b/database/migrations/2026_08_17_100000_add_coordinates_to_locations_table.php
@@ -0,0 +1,23 @@
+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    public function up(): void
+    {
+        Schema::table('locations', function (Blueprint $table) {
+            $table->decimal('latitude', 10, 7)->nullable()->after('country');
+            $table->decimal('longitude', 10, 7)->nullable()->after('latitude');
+        });
+    }
+
+    public function down(): void
+    {
+        Schema::table('locations', function (Blueprint $table) {
+            $table->dropColumn(['latitude', 'longitude']);
+        });
+    }
+};
diff --git a/database/migrations/2026_08_18_090000_add_glpi_entity_id_to_organizations_table.php b/database/migrations/2026_08_18_090000_add_glpi_entity_id_to_organizations_table.php
new file mode 100644
index 0000000..63946f5
--- /dev/null
+++ b/database/migrations/2026_08_18_090000_add_glpi_entity_id_to_organizations_table.php
@@ -0,0 +1,22 @@
+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    public function up(): void
+    {
+        Schema::table('organizations', function (Blueprint $table) {
+            $table->unsignedInteger('glpi_entity_id')->nullable()->after('allowed_ip_ranges');
+        });
+    }
+
+    public function down(): void
+    {
+        Schema::table('organizations', function (Blueprint $table) {
+            $table->dropColumn('glpi_entity_id');
+        });
+    }
+};
diff --git a/database/seeders/DatabaseSeeder.php b/database/seeders/DatabaseSeeder.php
index df64529..57b03fc 100644
--- a/database/seeders/DatabaseSeeder.php
+++ b/database/seeders/DatabaseSeeder.php
@@ -5,6 +5,7 @@ namespace Database\Seeders;
 use App\Models\User;
 use Illuminate\Database\Console\Seeds\WithoutModelEvents;
 use Illuminate\Database\Seeder;
+use Illuminate\Support\Facades\Hash;
 
 class DatabaseSeeder extends Seeder
 {
@@ -19,10 +20,14 @@ class DatabaseSeeder extends Seeder
 
         $this->call(RolesAndPermissionsSeeder::class);
 
-        $admin = User::factory()->create([
-            'name' => 'Administrateur',
-            'email' => 'administrateur@cabmit.local',
-        ]);
+        $admin = User::firstOrCreate(
+            ['email' => 'administrateur@cabmit.local'],
+            [
+                'name' => 'Administrateur',
+                'email_verified_at' => now(),
+                'password' => Hash::make('password'),
+            ],
+        );
         $admin->assignRole('Administrateur');
 
         $this->call(AssetTypeLookupSeeder::class);
diff --git a/database/seeders/RolesAndPermissionsSeeder.php b/database/seeders/RolesAndPermissionsSeeder.php
index 186e3d7..45357e0 100644
--- a/database/seeders/RolesAndPermissionsSeeder.php
+++ b/database/seeders/RolesAndPermissionsSeeder.php
@@ -5,6 +5,7 @@ namespace Database\Seeders;
 use Illuminate\Database\Seeder;
 use Spatie\Permission\Models\Permission;
 use Spatie\Permission\Models\Role;
+use Spatie\Permission\PermissionRegistrar;
 
 class RolesAndPermissionsSeeder extends Seeder
 {
@@ -22,6 +23,12 @@ class RolesAndPermissionsSeeder extends Seeder
             Permission::findOrCreate($permission);
         }
 
+        // DatabaseSeeder uses WithoutModelEvents, which silences the
+        // saved/deleted events Spatie relies on to invalidate its
+        // permission cache. Reset it manually so newly created
+        // permissions are visible below.
+        app(PermissionRegistrar::class)->forgetCachedPermissions();
+
         $admin = Role::findOrCreate('Administrateur');
         $admin->syncPermissions($permissions);
 
diff --git a/resources/views/components/assets/⚡index.blade.php b/resources/views/components/assets/⚡index.blade.php
index a6f195b..660b55d 100644
--- a/resources/views/components/assets/⚡index.blade.php
+++ b/resources/views/components/assets/⚡index.blade.php
@@ -25,6 +25,22 @@ new class extends Component
         session()->flash('status', "\"{$asset->name}\" supprimé.");
     }
 
+    public function duplicate(int $assetId): void
+    {
+        $asset = $this->organization->flexibleAssets()->findOrFail($assetId);
+
+        $copy = $this->organization->flexibleAssets()->create([
+            'flexible_asset_type_id' => $asset->flexible_asset_type_id,
+            'name' => "{$asset->name} (copie)",
+            'data' => $asset->data,
+            'created_by' => auth()->id(),
+        ]);
+
+        session()->flash('status', "\"{$asset->name}\" dupliqué.");
+
+        $this->redirectRoute('organizations.assets.edit', [$this->organization, $this->type, $copy], navigate: true);
+    }
+
     public function with(): array
     {
         $listFields = $this->type->fields()->where('show_in_list', true)->get();
@@ -94,6 +110,11 @@ new class extends Component
                         @endforeach
                         <td class="px-4 py-3 text-right whitespace-nowrap">
                             <a href="{{ route('organizations.assets.edit', [$organization, $type, $asset]) }}" class="text-slate-500 hover:text-slate-900">Modifier</a>
+                            <button type="button"
+                                    wire:click="duplicate({{ $asset->id }})"
+                                    class="ml-3 text-slate-500 hover:text-slate-900">
+                                Dupliquer
+                            </button>
                             <button type="button"
                                     wire:click="delete({{ $asset->id }})"
                                     wire:confirm="Supprimer cet actif ? Cette action est irréversible."
diff --git a/resources/views/components/locations/⚡form.blade.php b/resources/views/components/locations/⚡form.blade.php
index 5cb3095..4d00793 100644
--- a/resources/views/components/locations/⚡form.blade.php
+++ b/resources/views/components/locations/⚡form.blade.php
@@ -18,6 +18,8 @@ new class extends Component
     public string $country = '';
     public string $phone = '';
     public bool $is_primary = false;
+    public ?float $latitude = null;
+    public ?float $longitude = null;
 
     public function mount(Organization $organization, ?Location $location = null): void
     {
@@ -34,6 +36,8 @@ new class extends Component
             $this->country = $location->country ?? '';
             $this->phone = $location->phone ?? '';
             $this->is_primary = $location->is_primary;
+            $this->latitude = $location->latitude;
+            $this->longitude = $location->longitude;
         }
     }
 
@@ -49,6 +53,8 @@ new class extends Component
             'country' => 'nullable|string|max:255',
             'phone' => 'nullable|string|max:255',
             'is_primary' => 'boolean',
+            'latitude' => 'nullable|numeric|between:-90,90',
+            'longitude' => 'nullable|numeric|between:-180,180',
         ]);
 
         if ($validated['is_primary']) {
@@ -127,6 +133,28 @@ new class extends Component
             </div>
         </div>
 
+        <div x-data="locationMap({{ $latitude ?? 'null' }}, {{ $longitude ?? 'null' }})">
+            <div class="grid grid-cols-2 gap-4">
+                <div>
+                    <label class="block text-sm font-medium text-slate-700">Latitude</label>
+                    <input type="number" step="any" min="-90" max="90" wire:model="latitude"
+                           x-ref="latInput" x-on:input="onFieldInput()"
+                           class="mt-1 w-full rounded border-slate-300 text-sm shadow-sm focus:border-slate-500 focus:ring-slate-500">
+                    @error('latitude') <p class="mt-1 text-sm text-red-600">{{ $message }}</p> @enderror
+                </div>
+                <div>
+                    <label class="block text-sm font-medium text-slate-700">Longitude</label>
+                    <input type="number" step="any" min="-180" max="180" wire:model="longitude"
+                           x-ref="lngInput" x-on:input="onFieldInput()"
+                           class="mt-1 w-full rounded border-slate-300 text-sm shadow-sm focus:border-slate-500 focus:ring-slate-500">
+                    @error('longitude') <p class="mt-1 text-sm text-red-600">{{ $message }}</p> @enderror
+                </div>
+            </div>
+
+            <div class="mt-3 h-64 w-full overflow-hidden rounded border border-slate-200" x-ref="mapEl" wire:ignore></div>
+            <p class="mt-1 text-xs text-slate-500">Renseignez la latitude et la longitude pour positionner le site sur la carte.</p>
+        </div>
+
         <label class="flex items-center gap-2 text-sm text-slate-700">
             <input type="checkbox" wire:model="is_primary" class="rounded border-slate-300">
             Site principal
@@ -141,3 +169,74 @@ new class extends Component
         </div>
     </form>
 </div>
+
+@once
+    <script src="https://unpkg.com/leaflet@1.9.4/dist/leaflet.js"
+            integrity="sha256-20nQCchB9co0qIjJZRGuk2/Z9VM+kNiyxNV1lvTlZBo=" crossorigin=""></script>
+    <script>
+        (function () {
+            const link = document.createElement('link');
+            link.rel = 'stylesheet';
+            link.href = 'https://unpkg.com/leaflet@1.9.4/dist/leaflet.css';
+            link.integrity = 'sha256-p4NxAoJBhIIN+hmNHrzRCf9tD/miZyoHS5obTRR9BMY=';
+            link.crossOrigin = '';
+            document.head.appendChild(link);
+
+            // Leaflet normally auto-detects its marker image path by scanning
+            // <link> tags already in the document when leaflet.js runs — but
+            // that link is injected above, after leaflet.js has loaded, so
+            // detection fails. Point the icons at the CDN explicitly instead.
+            delete L.Icon.Default.prototype._getIconUrl;
+            L.Icon.Default.mergeOptions({
+                iconRetinaUrl: 'https://unpkg.com/leaflet@1.9.4/dist/images/marker-icon-2x.png',
+                iconUrl: 'https://unpkg.com/leaflet@1.9.4/dist/images/marker-icon.png',
+                shadowUrl: 'https://unpkg.com/leaflet@1.9.4/dist/images/marker-shadow.png',
+            });
+        })();
+
+        function locationMap(initialLat, initialLng) {
+            return {
+                map: null,
+                marker: null,
+
+                init() {
+                    const hasCoords = initialLat !== null && initialLng !== null;
+
+                    this.map = L.map(this.$refs.mapEl).setView(
+                        hasCoords ? [initialLat, initialLng] : [46.6, 2.4], // France, vue d'ensemble par défaut
+                        hasCoords ? 14 : 5
+                    );
+
+                    L.tileLayer('https://{s}.tile.openstreetmap.org/{z}/{x}/{y}.png', {
+                        attribution: '&copy; <a href="https://www.openstreetmap.org/copyright">OpenStreetMap</a>',
+                        maxZoom: 19,
+                    }).addTo(this.map);
+
+                    if (hasCoords) {
+                        this.marker = L.marker([initialLat, initialLng]).addTo(this.map);
+                    }
+                },
+
+                onFieldInput() {
+                    const lat = parseFloat(this.$refs.latInput.value);
+                    const lng = parseFloat(this.$refs.lngInput.value);
+
+                    if (isNaN(lat) || isNaN(lng)) {
+                        if (this.marker) {
+                            this.map.removeLayer(this.marker);
+                            this.marker = null;
+                        }
+                        return;
+                    }
+
+                    if (this.marker) {
+                        this.marker.setLatLng([lat, lng]);
+                    } else {
+                        this.marker = L.marker([lat, lng]).addTo(this.map);
+                    }
+                    this.map.setView([lat, lng], Math.max(this.map.getZoom(), 14));
+                },
+            };
+        }
+    </script>
+@endonce
diff --git a/resources/views/components/locations/⚡index.blade.php b/resources/views/components/locations/⚡index.blade.php
index 58e7fa0..5abb08b 100644
--- a/resources/views/components/locations/⚡index.blade.php
+++ b/resources/views/components/locations/⚡index.blade.php
@@ -33,6 +33,18 @@ new class extends Component
                 ->orderByDesc('is_primary')
                 ->orderBy('name')
                 ->paginate(15),
+            'mappedLocations' => $this->organization->locations()
+                ->whereNotNull('latitude')
+                ->whereNotNull('longitude')
+                ->orderBy('name')
+                ->get(['id', 'name', 'city', 'latitude', 'longitude'])
+                ->map(fn ($location) => [
+                    'name' => $location->name,
+                    'city' => $location->city,
+                    'latitude' => $location->latitude,
+                    'longitude' => $location->longitude,
+                    'edit_url' => route('organizations.locations.edit', [$this->organization, $location]),
+                ]),
         ];
     }
 };
@@ -50,6 +62,11 @@ new class extends Component
         </a>
     </div>
 
+    @if ($mappedLocations->isNotEmpty())
+        <div class="mb-6 h-80 w-full overflow-hidden rounded border border-slate-200"
+             x-data="sitesMap(@js($mappedLocations))" wire:ignore></div>
+    @endif
+
     <input type="text" wire:model.live.debounce.300ms="search" placeholder="Filtrer par nom ou ville..."
            class="mb-4 w-full max-w-sm rounded border-slate-300 text-sm shadow-sm focus:border-slate-500 focus:ring-slate-500">
 
@@ -102,3 +119,60 @@ new class extends Component
         {{ $locations->links() }}
     </div>
 </div>
+
+@once
+    <script src="https://unpkg.com/leaflet@1.9.4/dist/leaflet.js"
+            integrity="sha256-20nQCchB9co0qIjJZRGuk2/Z9VM+kNiyxNV1lvTlZBo=" crossorigin=""></script>
+    <script>
+        (function () {
+            const link = document.createElement('link');
+            link.rel = 'stylesheet';
+            link.href = 'https://unpkg.com/leaflet@1.9.4/dist/leaflet.css';
+            link.integrity = 'sha256-p4NxAoJBhIIN+hmNHrzRCf9tD/miZyoHS5obTRR9BMY=';
+            link.crossOrigin = '';
+            document.head.appendChild(link);
+
+            // Leaflet normally auto-detects its marker image path by scanning
+            // <link> tags already in the document when leaflet.js runs — but
+            // that link is injected above, after leaflet.js has loaded, so
+            // detection fails. Point the icons at the CDN explicitly instead.
+            delete L.Icon.Default.prototype._getIconUrl;
+            L.Icon.Default.mergeOptions({
+                iconRetinaUrl: 'https://unpkg.com/leaflet@1.9.4/dist/images/marker-icon-2x.png',
+                iconUrl: 'https://unpkg.com/leaflet@1.9.4/dist/images/marker-icon.png',
+                shadowUrl: 'https://unpkg.com/leaflet@1.9.4/dist/images/marker-shadow.png',
+            });
+        })();
+
+        function sitesMap(locations) {
+            return {
+                init() {
+                    const map = L.map(this.$el);
+
+                    L.tileLayer('https://{s}.tile.openstreetmap.org/{z}/{x}/{y}.png', {
+                        attribution: '&copy; <a href="https://www.openstreetmap.org/copyright">OpenStreetMap</a>',
+                        maxZoom: 19,
+                    }).addTo(map);
+
+                    const markers = locations.map(loc => {
+                        const marker = L.marker([loc.latitude, loc.longitude]).addTo(map);
+
+                        const link = document.createElement('a');
+                        link.href = loc.edit_url;
+                        link.className = 'font-medium text-slate-900 hover:underline';
+                        link.textContent = loc.city ? `${loc.name} — ${loc.city}` : loc.name;
+                        marker.bindPopup(link);
+
+                        return marker;
+                    });
+
+                    if (markers.length === 1) {
+                        map.setView(markers[0].getLatLng(), 14);
+                    } else {
+                        map.fitBounds(L.featureGroup(markers).getBounds().pad(0.2));
+                    }
+                },
+            };
+        }
+    </script>
+@endonce
diff --git a/resources/views/components/organizations/⚡dashboard.blade.php b/resources/views/components/organizations/⚡dashboard.blade.php
index bf81acc..253624d 100644
--- a/resources/views/components/organizations/⚡dashboard.blade.php
+++ b/resources/views/components/organizations/⚡dashboard.blade.php
@@ -1,6 +1,7 @@
 <?php
 
 use App\Models\Organization;
+use App\Services\Glpi\GlpiClient;
 use Livewire\Component;
 
 new class extends Component
@@ -127,7 +128,20 @@ new class extends Component
             ->limit(8)
             ->get();
 
+        $glpi = ['tickets' => [], 'total' => 0, 'error' => null];
+        $glpiNewTicketUrl = null;
+
+        if ($this->organization->glpi_entity_id !== null) {
+            $glpiClient = app(GlpiClient::class);
+            $glpi = $glpiClient->recentTicketsForEntity($this->organization->glpi_entity_id);
+            $glpiNewTicketUrl = $glpiClient->frontUrl().'/front/ticket.form.php';
+        }
+
         return [
+            'glpiTickets' => $glpi['tickets'],
+            'glpiTicketsTotal' => $glpi['total'],
+            'glpiError' => $glpi['error'],
+            'glpiNewTicketUrl' => $glpiNewTicketUrl,
             'counts' => [
                 'contacts' => $this->organization->contacts()->count(),
                 'locations' => $this->organization->locations()->count(),
@@ -341,4 +355,70 @@ new class extends Component
             </div>
         </div>
     </div>
+
+    @if ($organization->glpi_entity_id !== null)
+        <div class="mt-6 rounded border border-slate-200 bg-white p-4">
+            <div class="mb-3 flex items-center justify-between">
+                <h2 class="text-sm font-semibold uppercase tracking-wide text-slate-500">Tickets GLPI</h2>
+                <a href="{{ $glpiNewTicketUrl }}" target="_blank" rel="noopener"
+                   class="text-xs text-slate-500 hover:text-slate-900">
+                    Nouveau ticket &rarr;
+                </a>
+            </div>
+
+            @if ($glpiError)
+                <p class="text-sm text-amber-600">{{ $glpiError }}</p>
+            @elseif (empty($glpiTickets))
+                <p class="text-sm text-slate-400">Aucun ticket non clos pour le moment.</p>
+            @else
+                <ul class="divide-y divide-slate-100">
+                    @foreach ($glpiTickets as $ticket)
+                        <li class="py-2.5 text-sm">
+                            <div class="flex items-start justify-between gap-4">
+                                <a href="{{ $ticket['url'] }}" target="_blank" rel="noopener"
+                                   class="min-w-0 font-medium text-slate-900 hover:underline">
+                                    #{{ $ticket['id'] }} — {{ $ticket['title'] }}
+                                </a>
+                                <div class="flex shrink-0 items-center gap-1.5">
+                                    <span class="rounded-full px-2 py-0.5 text-xs font-medium
+                                        {{ match(true) {
+                                            $ticket['priority'] >= 5 => 'bg-red-100 text-red-700',
+                                            $ticket['priority'] === 4 => 'bg-amber-100 text-amber-700',
+                                            default => 'bg-slate-100 text-slate-600',
+                                        } }}">
+                                        {{ $ticket['priority_label'] }}
+                                    </span>
+                                    <span class="rounded-full px-2 py-0.5 text-xs font-medium
+                                        {{ match(true) {
+                                            $ticket['status'] === 5 => 'bg-emerald-100 text-emerald-700',
+                                            $ticket['status'] === 4 => 'bg-amber-100 text-amber-700',
+                                            default => 'bg-blue-100 text-blue-700',
+                                        } }}">
+                                        {{ $ticket['status_label'] }}
+                                    </span>
+                                </div>
+                            </div>
+
+                            @if ($ticket['excerpt'])
+                                <p class="mt-1 text-xs text-slate-600">{{ $ticket['excerpt'] }}</p>
+                            @endif
+
+                            <p class="mt-1 text-xs text-slate-400">
+                                {{ \Illuminate\Support\Carbon::parse($ticket['date_mod'])->diffForHumans() }}
+                                @if ($ticket['category'])
+                                    &middot; {{ $ticket['category'] }}
+                                @endif
+                            </p>
+                        </li>
+                    @endforeach
+                </ul>
+
+                @if ($glpiTicketsTotal > count($glpiTickets))
+                    <p class="mt-3 border-t border-slate-100 pt-3 text-xs text-slate-500">
+                        {{ $glpiTicketsTotal }} tickets non clos au total pour cette entité.
+                    </p>
+                @endif
+            @endif
+        </div>
+    @endif
 </div>
diff --git a/resources/views/components/organizations/⚡form.blade.php b/resources/views/components/organizations/⚡form.blade.php
index fe41e2e..f431e2b 100644
--- a/resources/views/components/organizations/⚡form.blade.php
+++ b/resources/views/components/organizations/⚡form.blade.php
@@ -17,6 +17,7 @@ new class extends Component
     public string $status = 'active';
     public string $description = '';
     public string $allowed_ip_ranges = '';
+    public ?int $glpi_entity_id = null;
 
     public $logo = null;
 
@@ -29,6 +30,7 @@ new class extends Component
             $this->status = $organization->status;
             $this->description = $organization->description ?? '';
             $this->allowed_ip_ranges = implode("\n", $organization->allowed_ip_ranges ?? []);
+            $this->glpi_entity_id = $organization->glpi_entity_id;
         }
     }
 
@@ -40,6 +42,7 @@ new class extends Component
             'status' => 'required|in:active,inactive',
             'description' => 'nullable|string',
             'logo' => 'nullable|image|max:2048',
+            'glpi_entity_id' => 'nullable|integer|min:0',
         ]);
 
         unset($validated['logo']);
@@ -104,7 +107,8 @@ new class extends Component
         @endif
     </div>
 
-    <form wire:submit="save" class="space-y-4 rounded border border-slate-200 bg-white p-6">
+    <form wire:submit="save" class="space-y-4 rounded border border-slate-200 bg-white p-6"
+          wire:loading.class="opacity-60 pointer-events-none" wire:target="save">
         <div x-data="logoCropper($wire)">
             <label class="block text-sm font-medium text-slate-700">Logo</label>
             <div class="mt-1 flex items-center gap-4">
@@ -137,11 +141,20 @@ new class extends Component
                         <input type="range" :min="minZoom" :max="minZoom * 4" step="0.001" x-model.number="zoom" x-on:input="applyTransform()" class="flex-1">
                     </div>
 
+                    <p x-show="uploadError" x-cloak class="mt-3 text-sm text-red-600" x-text="uploadError"></p>
+
                     <div class="mt-4 flex items-center justify-end gap-3">
-                        <button type="button" x-on:click="cancelCrop()" class="text-sm text-slate-500 hover:text-slate-900">Annuler</button>
-                        <button type="button" x-on:click="confirmCrop()"
-                                class="rounded bg-slate-900 px-4 py-2 text-sm font-medium text-white hover:bg-slate-700">
-                            Valider le recadrage
+                        <button type="button" x-on:click="cancelCrop()" :disabled="uploading"
+                                class="text-sm text-slate-500 hover:text-slate-900 disabled:cursor-not-allowed disabled:opacity-60">
+                            Annuler
+                        </button>
+                        <button type="button" x-on:click="confirmCrop()" :disabled="uploading"
+                                class="inline-flex items-center gap-2 rounded bg-slate-900 px-4 py-2 text-sm font-medium text-white hover:bg-slate-700 disabled:cursor-not-allowed disabled:opacity-60">
+                            <svg x-show="uploading" x-cloak class="h-4 w-4 animate-spin" viewBox="0 0 24 24" fill="none">
+                                <circle class="opacity-25" cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4"></circle>
+                                <path class="opacity-75" fill="currentColor" d="M4 12a8 8 0 018-8V0C5.373 0 0 5.373 0 12h4z"></path>
+                            </svg>
+                            <span x-text="uploading ? 'Envoi en cours…' : 'Valider le recadrage'"></span>
                         </button>
                     </div>
                 </div>
@@ -189,12 +202,26 @@ new class extends Component
             <p class="mt-1 text-xs text-slate-500">Laisser vide pour autoriser l'accès depuis n'importe quelle IP.</p>
         </div>
 
+        <div>
+            <label class="block text-sm font-medium text-slate-700">ID entité GLPI</label>
+            <input type="number" min="0" wire:model="glpi_entity_id"
+                   class="mt-1 w-full max-w-xs rounded border-slate-300 text-sm shadow-sm focus:border-slate-500 focus:ring-slate-500">
+            <p class="mt-1 text-xs text-slate-500">Lie cette organisation à une entité GLPI pour afficher ses tickets sur le tableau de bord. Laisser vide pour désactiver.</p>
+            @error('glpi_entity_id') <p class="mt-1 text-sm text-red-600">{{ $message }}</p> @enderror
+        </div>
+
         <div class="flex items-center gap-3 pt-2">
-            <button type="submit"
-                    class="rounded bg-slate-900 px-4 py-2 text-sm font-medium text-white hover:bg-slate-700">
-                Enregistrer
+            <button type="submit" wire:loading.attr="disabled" wire:target="save"
+                    class="inline-flex items-center gap-2 rounded bg-slate-900 px-4 py-2 text-sm font-medium text-white hover:bg-slate-700 disabled:cursor-not-allowed disabled:opacity-60">
+                <svg wire:loading wire:target="save" class="h-4 w-4 animate-spin" viewBox="0 0 24 24" fill="none">
+                    <circle class="opacity-25" cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4"></circle>
+                    <path class="opacity-75" fill="currentColor" d="M4 12a8 8 0 018-8V0C5.373 0 0 5.373 0 12h4z"></path>
+                </svg>
+                <span wire:loading.remove wire:target="save">Enregistrer</span>
+                <span wire:loading wire:target="save">Enregistrement…</span>
             </button>
-            <a href="{{ route('organizations.index') }}" class="text-sm text-slate-500 hover:text-slate-900">Annuler</a>
+            <a href="{{ route('organizations.index') }}" wire:loading.class="pointer-events-none opacity-60" wire:target="save"
+               class="text-sm text-slate-500 hover:text-slate-900">Annuler</a>
         </div>
     </form>
 </div>
@@ -218,6 +245,8 @@ new class extends Component
                 dragOffsetStartY: 0,
                 fileName: 'logo.png',
                 fileType: 'image/png',
+                uploading: false,
+                uploadError: null,
 
                 onFileSelected(event) {
                     const file = event.target.files[0];
@@ -311,6 +340,8 @@ new class extends Component
                     canvas.height = viewport;
                     const ctx = canvas.getContext('2d');
 
+                    this.uploadError = null;
+
                     const img = new Image();
                     img.onload = () => {
                         ctx.drawImage(
@@ -324,10 +355,15 @@ new class extends Component
 
                         canvas.toBlob((blob) => {
                             const croppedFile = new File([blob], this.fileName, { type: this.fileType });
+                            this.uploading = true;
                             wire.$upload('logo', croppedFile, () => {
+                                this.uploading = false;
                                 this.cropping = false;
                                 this.imageSrc = null;
-                            });
+                            }, () => {
+                                this.uploading = false;
+                                this.uploadError = "Échec de l'envoi de l'image. Réessayez.";
+                            }, () => {});
                         }, this.fileType);
                     };
                     img.src = this.imageSrc;